Field workforce Tracking Software has become one of the mandates in the business world, to elevate the business to a global platform and improves the sales. The benefits offered by the field service management software are as follows:
Real time tracking
One of the greatest advantages offered by the Field service management software like Deliforce is the GPS enabled real time tracking that helps the admin track all the field agents while they are working as field workforce, away from the office. The admin can track the agents and enquire about the cause of any delay or miscommunication, thus ensuring seamless transactions. While the real time tracking helps in ensuring on time delivery, it also gives a considerable boost to the sales as on time delivery and no delays ensures increased number of deliveries.
Admin access from remote location
Admin can track all the agents in real time and have access to the location and information of all the agents. This helps the admin to be location independent yet have total control on the business. The admin ensures that agents do not make unnecessary delay and thus ensures customer satisfaction, helping to give a boost to the sales.
Complete record keeping
Field service management software offers automated record keeping facilities that ensures all activities being automatically recorded in the software, with the time of arrival of the agents, delays of failed services, distance travelled, wait time as well as reviews and ratings given by the customers. Thus a complete overview of the business, along with the performances of the drivers are recorded, helping in regular tracking of the business progress and highlighting faults and flaws, giving a wider scope of improvement.
Last mile delivery tracking
Delivery and service tracking is taken to a new level with efficient Field service management software. The admin as well as the customers can track the delivery agents or field service providers, right from their order placement until delivery. Each step can be tracked by the admin, giving them a clarity about the route taken and number of orders successfully completed. The customers are also sent tracking links once the delivery boy is out with their package or service providers are enroute to the customer’s destination. This ensures that the targeted number of deliveries are successfully done, spreading goodwill about the company, thus boosting the sales.
Constant communication with the customers
Field service management software ensures constant communication with the customers until their orders are delivered. This adds to the convenience of the customers and they can track the orders in real life to ensure successful and on time delivery. Convenience ensures that businesses get repeat customers and thus give the sales figures a much needed boost.
Deliforce is one such Field service management software that fulfills all the above mentioned criteria along with offering many other advantages. The software can be customised according to the business needs for pickup and delivery, appointment tracking as well as field workforce tracking and management, thus encompassing most of the industries including FMCG, Ecommerce, Food delivery, Restaurant, pharmacy, salon and spa, laundry, home services and many more.
The increase of sales is dependent on various factors, such as quality, maintenance of time, prompt customer assistance, communication clarity, convenience, user-friendliness and so on. Field service management software offers all these to the admin, drivers as well as the customers, thus addressing the problems faced by each player in any business, resulting in improved sales and increased revenue with goodwill and exponential growth.
So based on these overall feature Deliforce is one of the Ultimate and perfect solutions for every field service, helps to reduce overall cost, time, efforts and improve field service production rate, performance and growth of your entire field industries. Let’s contact with Deliforce to get details about Solution.