Is It a Good Idea to Outsource Administrative Tasks?

If you’re running a business, you may find that administrative tasks are taking over your time. While you may have some employees working in the administrative department, sometimes it’s not enough. Sometimes you need extra help maintaining the department. If you don’t look for extra help, work can build up and employees can become stressed out trying to balance all of the work at once.

One of the best ways to rid your employees of stress and hire more people to help with administrative tasks is to hire an outsourcing company or freelance workers to come in and help eliminate projects and tasks. But what is outsourcing, and are there any cons?

What is Outsourcing?

Outsourcing refers to the act of hiring a third party to help with different tasks within your business. You could hire an outsourcing company to take over a department or help with specific tasks, or you could hire a freelance employee to work on specific projects.

Depending on your needs, you may want to think about these two options. If you need a lot of help throughout the year, especially seasonal help, an outsourcing company may be the right option. If you’re just looking for some occasional help on a few different projects, you may want to choose freelance. 

Administrative Tasks that Can be Outsourced

If you’re trying to make a decision about outsourcing administration tasks, here’s everything that can be outsourced:

  • Scheduling
  • Order entry
  • Data entry
  • Accounting
  • Payroll
  • Help desk
  • Reception

Depending on what you’re looking for, you can hire an outsourcing company to fill in many of these holes, making your administrative department run smoother than ever before.

Benefits of Outsourcing Administrative Tasks

Choosing to outsource administrative tasks is a huge decision, but one that you can greatly benefit from. Benefits associated with outsourcing include:

  • The ability to finish projects faster and more frequently.
  • Increased productivity for the entire team.
  • Better overall customer service.
  • A better-organized office.
  • Saved time and money.
  • Flexible around-the-clock service.
  • Increased efficiency around the office.
  • Lowered risk and increased revenue.

Overall, you can expect to experience a workplace that runs much smoother because of the work you’ve outsourced. Overworked employees will be more motivated when they only have to work on their assignments instead of balancing multiple different projects at once. You’ll save time and money because you won’t have to spend weeks training new employees. It’s a win-win all around.

Cons Associated with Outsourcing Admin Tasks

Unfortunately, there are also some cons when it comes to outsourcing administration tasks. Most of these cons will go away if you choose a reputable outsourcing company, but some are worse than others. If you choose an affordable option with less experienced people, you may experience more of these cons. These cons include:

  • Lack of control within the workplace, as employees work for the outsourcing company and not directly for you.
  • Poor communication, as some memos and instructions will need to go through the outsourcing company.
  • Low quality, if you choose a company that doesn’t have high reviews, or if you choose affordability over experience.

Should I Outsource Admin Tasks for my Business?

If you’re trying to decide whether or not to outsource administrative tasks for your business, the best thing to do is write down all of your needs. What are you looking to have taken off your plate? Write down those needs and go from there. Meet with potential freelancers and outsourcing companies and discuss your needs. Set a budget and be flexible when it comes to changing it.

Hiring the right outsourcing company can make your job so much easier, but it takes research to find the company that will fit your business the best, so make sure you’re ready to put in the effort.